iGINE : Powering Business Collaboration

Breakfast Forum:

eXtended Relationship Management beyond CRM

Date:	December 18, 2001, Tuesday
Time:	9.00 am - 10.30 am (Registration at 8.30 am)
Venue:	Good wood Park Hotel, Singapore, Arundel Room, Upper Lobby Level

Summary:

In today's interconnected global economy, it has become increasingly important for companies to build strong relationships with their strategic partners. Companies are becoming more reliant on their indirect channels, for volume sales, and efficiently manage the complex multi-tier business relationships that contribute to revenue and profits.

Agenda:

8.30am Registration cum Breakfast Buffet

9.00am The Trends in Relationship Management

9.15am XRM: Increasing Channel Profitability in Your Multi-Tier Multi-Channel Network & A Customer Case Study
Tan Chang Huong, CEO, iGine Pte Ltd

10:00am The Application is the Advantage
Teong Eng Guan, Sales Director, WebGain Inc